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A Year From Now You'll Wish You Had Started Today

We Help HR and Business Leaders Design and Deliver People Centric A.I. Transformation

300
Million

Jobs at risk by 2030

According to Goldman Sachs, roughly two-thirds of 900 U.S. occupations identified, are exposed to some degree of automation by A.I.  Of those occupations that are exposed, it's estimated 25 - 50% to of their workload could be replaced. 

 

Companies that embrace these changes will protect and even accelerate competitive advantage, while other companies fall behind.

Any Successful A.I. Strategy Depends on Getting Your People Engaged

A.I. Transformation isn't a Technology Strategy ... it's a People Strategy.

  • Where do you start?

  • What do you focus on?

  • How do you know who your leaders are?

  • How will you know you are succeeding?

There are FIVE key steps to reduce A.I. Transformation risk and accelerate results:

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1. LISTENING

Engage, inform and align leadership with A.I. knowledge and strategies

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2. MEASURING

Measure, understand and communicate staff and function awareness of and readiness for A.I. transformation

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3. DECISIONING

Define and activate A.I. transformation governance, guidance and support structures

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4. PLANNING

Identify, understand, define, prioritize A.I. use cases and the talent and capability transformations needed

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5. BUILDING

Build, manage and monitor the A.I. transformation roadmap across the workforce

How Yenza3 Helps You Navigate
A.I. Workforce Transformation

At Yenza3, we’ve developed FIVE unique services to equip HR and business leaders with the knowledge, tools, and evidence-based insights needed to navigate A.I. workforce transformation at any scale.

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Structured, interactive 1-on-1 interviews and workshops to inform, engage and align leadership teams on A.I. vision, risks and opportunities.

DURATION:
Hours

Proprietary employee survey / data model to assess A.I. awareness, experience, adoption readiness and use case candidates.

DURATION:
Days

Identification, design, activation and ongoing support of tailored A.I. governance processes and administration.

DURATION:
Ongoing

Using InnerCircles and PulseCheck data to identify, score and prioritize A.I. use cases across teams, functions and operations.

DURATION:
Weeks

Transformation of priority use cases into business cases, project scope and ultimately an ongoing A.I. project funnel.

DURATION:
Months

Three Ways your Organization can Start it's A.I. Transformation Journey

At Yenza3, we have worked with and heard from multiple HR and business leaders. We understand how challenging it can be to make sense of the rapid development of A.I. and the ways in which it can impact, and be applied to your organization.

We have developed three low complexity starting points that will help any leader, team or organization start to de-risk, de-mystify and clarify A.I. opportunities specific to them. 

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Run an A.I. "North Star" Workshop with Leaders

A.I. transformation needs vertical and lateral support. Get the right people onside and aligned early with a short strategy workshop.  

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Run an A.I. Readiness
and Awareness Survey

A.I. will impact staff and teams across many functions. To gauge the people investment, you need to know what the knowledge and understanding gaps are.

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Set Up an A.I. Council
and Initiative Tracker

There will be more projects and initiatives than there will be resources. You'll need a cross organizational decision structure to prioritize and align efforts.

Yenza3
Who We Are

Yenza3 is more than consulting - we are strategic partners in every step of your A.I. evolution.
 
Founded by a unique mix of HR, Digital, and Business leaders, we bring a powerful blend of hands-on business, technology, and people strategy capabilities to your organization.
 
Our blend of real-world experience ensures we're equipped to demystify A.I. for businesses of all sizes, empowering your organization with people-led, people-centric A.I. solutions that drive growth, efficiency, and innovation.

TIDES with Shveta Malhan

Hear it from other HR and Business experts.

Weekly interviews with HR and Business leaders that explore the stories, insights, and people who are shaping the evolution of organizations.

TIDES ep 32 - Jobless & Joyful: Crafting Purpose Portfolios in the Age of AI | ft. Mercedes Sullivan
47:16

TIDES ep 32 - Jobless & Joyful: Crafting Purpose Portfolios in the Age of AI | ft. Mercedes Sullivan

Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI. 👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/ 🌐 https://yenza3.com 👥 Connect with Mercedes Sullivan: https://www.linkedin.com/in/mercedessullivan/ What happens when algorithms inherit the work that once filled our calendars—and our identities? In this episode, Shveta sits down with Mercedes Sullivan (VP People Transformation, McKinley Companies; former AI-enabled EX architect at TIAA) to move from the shock of disappearing roles, through the shift in income and identity, to the search for a purpose that transcends any single job. Mercedes shares personal reset stories (a 2008 layoff, hospice volunteering, reverse-retirement in Mexico) and unpacks why speed, geopolitics, and fragile social nets make today’s disruption unlike any before. Together they offer a practical blueprint for building a purpose portfolio—paid, gifted, and playful pursuits that can thrive in a post-9-to-5 world. Ikigai: The Japanese Secret to a Joyful Life - https://www.japan.go.jp/kizuna/2022/03/ikigai_japanese_secret_to_a_joyful_life.html The Future of Jobs Report 2025 - https://www.weforum.org/publications/the-future-of-jobs-report-2025/ Finland – Universal Basic Income Pilot - https://weall.org/resource/finland-universal-basic-income-pilot 00:00 The Future of Work: A New Landscape 02:46 Navigating Change: Fear and Opportunity 05:13 Geopolitical Context: Technology and Society 08:13 The Role of Policymakers in Technological Change 10:45 Preparing for Transition: Personal Strategies 13:35 Redefining Value: From Job Titles to Human Connection 23:58 The Informal Economy and New Job Opportunities 25:46 Survival Mode and Community Values 26:38 Universal Basic Income and Its Implications 28:59 Redefining Purpose in a Changing World 33:00 The Importance of Connection and Vulnerability 37:28 Building Purpose Portfolios for the Future 44:14 Embracing Change and the Human Spirit #FutureOfWork #AI #Purpose #UBI #Career #PersonalGrowth #TIDESPodcast
TIDES 31 - Fingerprints of Work: Humanizing Learning & Recognition in the Age of AI | ft Taruna Goel
55:33

TIDES 31 - Fingerprints of Work: Humanizing Learning & Recognition in the Age of AI | ft Taruna Goel

Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI. 👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/ 🌐 https://yenza3.com 👥 Connect with Taruna Goel: https://www.linkedin.com/in/tarunagoel/ What if your most valuable skills aren’t on your resume? In this powerful episode of TIDES, Shveta Malhan sits down with Taruna Goel, a seasoned learning strategist and champion of Recognition of Prior Learning (RPL), to explore how we can keep the human fingerprints in work alive in an A.I.-driven world. Taruna shares stories from her 25+ years of experience—highlighting how RPL uncovers real-world skills and validates the invisible learning we all carry. Together, they discuss: ✅ Why recognizing lived experience matters now more than ever ✅ How AI can support (but never replace) human-centered learning and recognition ✅ The emotional power of seeing the whole person behind the resume ✅ Practical steps HR and learning leaders can take to start with recognition, not retraining Whether you’re a learning leader, HR professional, or just curious about how to keep humanity at the heart of digital transformation, this episode will challenge and inspire you.   Episode Resources: “Work Fingerprints: The Human Touch in an AI World” – Article by Taruna Goel https://www.linkedin.com/pulse/work-fingerprints-human-touch-ai-world-taruna-goel-q2s3c/ CAPLA - https://capla.ca/- The Canadian Association for Prior Learning Assessment (CAPLA) is the national voice for the recognition of prior learning (RPL) in Canada. https://www.knowmeq.com/ - KnowMeQ is a purpose-driven EdTech and HR Tech platform whose AI solutions and science-validated tools are committed to empowering individuals to strengthen their companies and enrich their communities. https://vicinityjobs.net/research-and-tools - Vicinity Jobs provides two subscription-based tools, each leveraging a robust data engine that transforms job postings into meaningful insights, helping align workforce demand with education programs, regional trends, and job opportunities to support smarter decision-making. https://www.opportunext.ca/ - OpportuNext is an Online Career Transition Tool launched by The Conference Board of Canada and the Future Skills Centre. This free online tool is designed to help job placement professionals, job seekers, and employers quickly and easily explore viable career transition pathways. Digital Essential Skills: https://essentialskills.digitalnovascotia.com/ - Powered by Digital Nova Scotia, the Digital Essential Skills (DES) Self Assessment platform is a free tool that allows people to easily review and assess their digital skills as well as explore high-demand roles across 12 different occupational sectors in Nova Scotia. Changing Perspectives: https://changingperspectives.digitalnovascotia.com/ - Powered by Digital Nova Scotia, the Changing Perspectives Self-Assessment platform is a free tool that allows people to easily review and assess their technical skills while also exploring the top 5 high-demand IT roles across the tech sector in Nova Scotia. 00:00 – What if Your Most Valuable Skills Aren’t on Your Resume? 01:50 – Meet Taruna Goel: Champion of Recognition and Human-Centered Learning 02:25 – Work Fingerprints: The Metaphor of Uniquely Human Work 04:07 – Why Humanizing Work and Learning Matters More Than Ever 05:10 – AI, Art, and the Human Touch: Lessons from Studio Ghibli 07:33 – The Limits of Data: What Gets Lost Without Human Stories 08:41 – When Systems Become Too Data-Driven: Missing the Human Element 10:52 – Balancing Data with Humanity in Learning & Development 11:56 – How to Recognize Lived, Informal, and Tacit Learning 17:25 – What is Recognition of Prior Learning (RPL)? 19:17 – Case Study: RPL in Action for Tire and Maintenance Technicians 23:35 – Can RPL Work in All Industries? Yes, and Here’s Why 25:09 – Where Does RPL Live? Embedding Recognition Across the Organization 27:34 – Challenges of Adopting a Recognition-First Mindset 30:36 – How AI Can Support Human Recognition in Learning 32:57 – Skills and RPL: How They Interconnect and Overlap 34:41 – Start with Recognition Before Reskilling: Why It Matters 38:06 – Lived Experience as a Hidden Asset in Your Talent Strategy 43:59 – Letting AI Enhance, Not Replace, Human Judgment 48:13 – AI’s Role in Assessment Design and Evidence Gathering 51:14 – Self-Assessments: Starting Small with RPL 52:16 – Namaste as a Philosophy: Humanizing RPL in the Workplace 55:17 – Final Reflections: Recognizing Before Retraining 🎧 Listen in, and don’t forget to subscribe for more conversations on transformation, innovation, and the future of work! #RecognitionOfPriorLearning #HumanCenteredAI #LearningAndDevelopment #FutureOfWork #AIAndWork #WorkplaceLearning #HumanizingAI #TIDESPodcast #DigitalTransformation #LifelongLearning #InclusiveWorkplaces #AIandHumanity #SkillsBasedWorkforce #Upskilling
TIDES 30-Beyond the Build: How HR + Tech Co-Lead AI Transformation | ft. Meriya Dyble & Barry Hensch
01:10:59

TIDES 30-Beyond the Build: How HR + Tech Co-Lead AI Transformation | ft. Meriya Dyble & Barry Hensch

Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI. 👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/ 🌐 https://yenza3.com 👥 Connect with Meriya Dyble: https://www.linkedin.com/in/meriya-dyble/ 👥 Connect with Barry Hensch: https://www.linkedin.com/in/barry-hensch/ In this episode of TIDES, we explore why the real success of AI transformation doesn’t come from tools like ChatGPT or Microsoft Copilot—but from a powerful, often under leveraged partnership: HR and Tech. Join Shveta Malhan in conversation with: 🔹 Meriya Dyble – Fractional Chief People Officer, culture builder & change strategist 🔹 Barry Hensch – CTO, digital transformation leader & tech-human translator Together, they unpack: ✅ Why HR and IT must co-lead AI adoption ✅ How to reframe “change management” for today’s realities ✅ What readiness really looks like—at the team and organizational level ✅ The three types of AI (Generative, Augmentative, Agentic) and their workforce impact ✅ How to close the imagination gap with executive teams 💡 Whether you're an HR leader, tech executive, or future-focused changemaker—this episode is packed with lived experience, candid insights, and practical takeaways. 🔔 Don’t forget to subscribe to TIDES for more real talk on AI, transformation, and the future of work. 00:00 – Intro: Why HR + Tech is the key to AI transformation 01:23 – Meet the guests: Meriya Dyble & Barry Hensch 01:45 – Why HR–Tech collaboration has been rocky—and why it must change 03:33 – How HR brings the human lens to AI transformation 05:42 – Speed vs. readiness: The natural tension between Tech & HR 07:07 – Why past digital transformations failed to deliver 09:22 – The myth of the “big launch” and the need for sustained change 12:06 – Honoring the past: A missing ingredient in transformation 13:39 – Why HR has been sidelined in tech-driven change 14:57 – Where HR should be invited in: Starting at problem definition 17:44 – HR and IT: Both strategic, both misunderstood 19:06 – Why AI strategy conversations often leave HR out 21:52 – Is HR ready to talk AI at the C-Suite table? 24:29 – How to build cross-functional trust through case studies 25:51 – Book clubs, messy learning, and closing the confidence gap 26:53 – Why HR doesn’t need to speak “tech” to drive AI impact 27:58 – Flavors of AI: Generative, Augmentative, and Agentic explained 30:37 – AI’s human impact: What HR must do to create safe environments 31:17 – Psychological safety, skill-building, and feedback culture 34:53 – Conversation starters: “How might we…” and “Have we considered…” 35:43 – Reimagining the HR function with AI + tech support 38:59 – Removing the “drudgery”: What tech leaders need from HR 40:54 – Will IT prioritize HR? What HR leaders must bring to the table 43:48 – Not all or nothing: Levels of support and shared priorities 45:51 – Who should lead the LMS decision? HR or IT? 49:09 – How to define problems (not just pick tools) 53:27 – Framing business problems, not HR problems 53:51 – The Google rollout story: HR + IT magic in action 59:32 – Operationalizing the change: From rollout to mastery 1:02:09 – Applying the same playbook for AI transformation 1:04:13 – Let people tell the story: Champion-led, authentic change 1:06:20 – Rapid Fire Round 1:10:00 – Final reflections and wrap-up #AITransformation #FutureOfWork #HRTech #DigitalTransformation #AIInTheWorkplace #PeopleAndTechnology #CHRO #CTOLeadership #OrganizationalChange #HumanCenteredAI #WorkforceInnovation #HRStrategy #TechPartnership #AIAdoption #PsychologicalSafety
TIDES Ep: 29 AI, Fear & the Future of HR: Real Talk from the Frontlines | ft. Lydia Wu
49:07

TIDES Ep: 29 AI, Fear & the Future of HR: Real Talk from the Frontlines | ft. Lydia Wu

Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI. 👥 Connect with Shveta Malhan: https://www.linkedin.com/in/shvetamalhan/ 🌐 https://yenza3.com 👥 Connect with Lydia Wu: https://www.linkedin.com/in/lydiaywu/ In this episode, Lydia Wu returns for a candid debrief after attending Transform and other recent HR events. What’s the vibe on the ground? What are HR leaders quietly anxious about? And how is the AI landscape shifting beneath our feet? We go beyond the glossy vendor booths and LinkedIn buzz to unpack: - Why HR teams feel overwhelmed and underprepared - Where real innovation is happening (and where it’s not) - The readiness gap: tech moves fast, HR systems don’t - What no one is saying out loud about bias, ethics, and AI - And what HR can actually do today to move forward Lydia brings her signature sharp, honest lens—equal parts strategist and truth-teller. Whether you're leading transformation or trying to make sense of it, this episode will resonate. 🎧 Tune in for insight, honesty, and a refreshing reality check. 00:00 – Intro: What HR Isn’t Saying Out Loud 01:10 – Welcome Back, Lydia Wu 02:20 – The Vibe at Transform: Beautiful Chaos 04:45 – HR’s Love-Hate Relationship with AI 06:30 – Where AI is Gaining Traction in HR 08:15 – Why Fear is Holding HR Back 10:50 – Are Vendors Fueling Fear and Confusion? 12:40 – From Shiny Objects to Pragmatic AI 14:30 – The Messy Middle: What Buyers Need to Know 16:50 – The Integration Trap Nobody Talks About 18:20 – HR and IT: A Complex Partnership 20:15 – Where HR Teams Are Struggling the Most 22:05 – Rethinking Workflows Before Buying AI 24:20 – The Human Ego & Identity in HR Transformation 26:30 – A Practical Starting Point: Collective Prioritization 27:50 – A Real Example: The Prompt-a-Thon Workshop 29:10 – What’s Cool (and Not So Cool) in New Tech 31:00 – Will AI Replace HR? Not Quite. 32:30 – Letting Go of Knowledge Hoarding 33:15 – What HR Leaders Are Really Afraid Of 35:10 – Why HR Still Feels on the Outside of Transformation 37:00 – Budget Battles & Selling Past HR 38:30 – Fixing the Perception Problem in HR 39:20 – What ROI in HR Should Actually Look Like 40:45 – Why Change Management Needs a Rebrand 43:00 – The Case for Enabling Change (Not Managing It) 45:00 – Ethics & Bias: This Is Not Just a Tech Problem 47:00 – Curiosity Over Judgment: A New Frame for HR 48:20 – Final Takeaways + Where to Find Lydia #HRTech #AIinHR #LydiaWu #FutureOfWork #TIDESPodcast #ArtificialIntelligence #HRLeadership #ChangeManagement #PeopleAnalytics #HRTransformation #AIAdoption #EthicalAI #Transform2024 #DigitalHR #AIandWork #WorkplaceInnovation
TIDES EP28: Beating the 70 % Transformation Fail Rate | AI Change Playbook ft. Lindsay Sinclair
42:57

TIDES EP28: Beating the 70 % Transformation Fail Rate | AI Change Playbook ft. Lindsay Sinclair

Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI. 👥 Connect with Shveta: https://www.linkedin.com/in/shvetamalhan/ 🌐 https://yenza3.com 👥 Connect with Lindsay Sinclair: Owner of Sinclair Connects and Strategic Advisor at Taleo Project Services https://www.linkedin.com/in/lindsay-sinclair-8b896126 AI isn’t on the horizon—it’s already rewriting how we work. Yet 70 % of digital-transformation projects still flop. Why? In this episode of Tides, host Shveta Malhan (Managing Partner & Co-Founder, Yenza³) sits down with change-strategy leader Lindsay Sinclair to dissect: - why “dusty” linear playbooks crumble at machine speed - how data-rich, people-first tactics slash the risk of AI rollouts - the new leadership traits every organization needs—now If you’re steering AI adoption and want to keep your people (and sanity) intact, hit play. ⏱ Chapters 0:00 Intro – AI’s wake-up slap & the 70 % failure stat 3:40 What went wrong with classic digital transformations 8:10 Bringing the people lens before tech decisions 12:30 Data, skills maps & micro-analytics: the new change fuel 17:00 Leadership 2.0—showing, not telling, with GenAI 24:30 Careers in flux: reskilling paths vs. displacement fears 27:50 Big-bang vs. micro-experiments (and avoiding change fatigue) 31:40 Spotting fatigue with collaboration metadata (Slack, Teams) 34:10 Risk framing: the language that wins executive buy-in 38:30 Evolving the change-management toolkit (art + science) 41:20 Final takeaway—why humble, transparent comms matter most 🔑 Key Takeaways Start with people, not platforms: weave AI into business & people strategy together. Data is destiny: HRIS + digital footprints reveal hidden skills, overload hot-spots, and change champions. Leaders must “use-and-tell”: modeling AI use diffuses fear faster than memos. Micro-experiments win: bite-size pilots create quick wins—and surface water-cooler objections early. Risk is more than ROI arguments: execs back change when you show the cost of not acting. #AIChange #DigitalTransformation #ChangeManagement #FutureOfWork #GenAI #PeopleFirst #LeadershipDevelopment #PeopleAnalytics #HRTech #OrganizationalCulture #AgileTransformation #WorkforceUpskilling #HumanCenteredAI #RiskManagement #TidesPodcast
TIDES Ep27: Let AI Handle Laundry—Focus on Strategy | AI Hiring & Human Touch | ft. Cindy Diogo
36:44

TIDES Ep27: Let AI Handle Laundry—Focus on Strategy | AI Hiring & Human Touch | ft. Cindy Diogo

Yenza3 helps HR and business leaders adapt, adopt & thrive in the age of AI. 👥 Connect with Shveta: https://www.linkedin.com/in/shvetamalhan/ 🌐 https://yenza3.com 📱 Try ConSoul: https://www.consoulapp.com/ 👥 Connect with Cindy: https://www.linkedin.com/in/cindydiogo Welcome to the TIDES Podcast! I'm your host Shveta Malhan, and in this episode, we're joined by Cindy Diogo, a talent leader and founder of ConSoul, to discuss hiring, AI, and the evolving expectations of today’s candidates and recruiters. We get into the heart of recruitment: why ghosting happens, what really goes on behind ATS filters, how AI can (and can’t) replace recruiter intuition, and where the hiring process breaks down across stakeholders—candidates, recruiters, and hiring managers. Then we take a personal turn into Cindy’s caregiving journey—how it inspired her to launch ConSoul, an AI-powered well-being platform for employees juggling career and care. This conversation is a must-listen for HR pros, TA leaders, and anyone building the future of equitable, AI-augmented work. 💡 You’ll walk away with practical tools, ethical insights, and a deeper understanding of what AI can do for hiring and human experience. 00:00 Intro 01:10 Why hiring experience is critical to business 02:06 What’s broken in recruitment today 05:08 Why ghosting happens 07:45 What recruiters actually do with hiring managers 10:19 Resume volumes & job market trends 11:58 How AI helps recruitment teams today 16:30 AI impact on candidates, recruiters & hiring managers 19:36 DEIB & bias in AI hiring tools 21:51 Do AI-written resumes help in ATS filtering? 25:10 Cindy’s story: Career interruptions & caregiving 27:48 How ConSoul supports caregivers using AI 31:07 The future of recruiting: task automation & strategic shift 34:34 Cindy’s go-to AI tools for recruiters 36:13 Wrap-up & where to find Cindy #TIDESPodcast #HiringWithAI #FutureOfWork #TalentAcquisition #EmployeeWellbeing #CaregiverSupport #AIandHR #DEIB #HRTech #Yenza3 #ConSoul
TIDES Ep. 26: AI Moneyball for HR: Build High-Performing Teams 24/7 | ft. Jeff Wellstead
49:41

TIDES Ep. 26: AI Moneyball for HR: Build High-Performing Teams 24/7 | ft. Jeff Wellstead

🎙️ Welcome to TIDES! I’m Shveta Malhan, Co-founder of Yenza3. Today HR AI-strategist Jeff Wellstead shows us how to ditch dreaded annual reviews and build a real-time, data-driven “moneyball” system that actually grows people and profits. 🔑 WHAT YOU’LL LEARN • Why AI + skills data = continuous feedback & upskilling • How “Moneyball scorecards” empower employees, managers & execs • Data ethics, privacy & bias-free AI guardrails HR can’t ignore • 3-step starter kit for HR teams who want to adapt, adopt & thrive 👤 GUEST Jeff Wellstead – Founder, Big Bear Partners | HR Tech & AI Advisor LinkedIn ▶︎ https://www.linkedin.com/in/jrwellstead 👇 CHAPTERS 00:00 Intro – AI in HR Performance Management 07:05 The Changing Perception of HR 12:31 AI’s Impact on Business Functions 18:30 Revolutionizing Employee Performance 27:25 The Power of Data in Performance 30:38 Why Data Will Drive Business Success 32:46 Re-imagining Performance Management 37:32 AI & Employee Development 44:12 Preparing HR for the Future of Work 51:09 Embracing AI & Continuous Learning 💌 STAY CONNECTED Shveta Malhan, Managing Partner, Yenza3 🔗 https://www.linkedin.com/in/shvetamalhan 🌐 https://yenza3.com Yenza3 is more than consulting—we are strategic partners in every step of your AI evolution. Founded by a unique mix of HR, Digital, and Business leaders, we bring a powerful blend of hands-on business, technology, and people strategy capabilities to your organization. Our blend of real-world experience ensures we're equipped to demystify AI for businesses of all sizes, empowering your organization with people-led, people-centric AI solutions that drive growth, efficiency, and innovation. 👍 Like & Subscribe for weekly AI-in-HR insights ✍️ Drop your biggest takeaway or question below – we reply to every comment! #ai #AIinHR #PerformanceEnablement #HRTech #ContinuousFeedback #futureofwork
TIDES Ep. 25: From Chaos to Cohesion: An OCM Stakeholder Playbook for AI Success | Patti Blackstaffe
45:53

TIDES Ep. 25: From Chaos to Cohesion: An OCM Stakeholder Playbook for AI Success | Patti Blackstaffe

AI transformation isn’t just about tech—it’s about people. In this episode of TIDES, host Shveta Malhan sits down with Patti Blackstaffe—CEO of GlobalSway and executive leadership advisor—to unpack why AI projects succeed or fail based on stakeholder alignment, organizational readiness, and true HR–IT partnership. Takeaways - Stakeholder involvement is crucial for successful AI transformation. - HR and IT must collaborate to align their goals and processes. - Data management is essential for understanding employee insights. - Organizational change management should be a core competency across the organization. - Building a culture of agility is necessary for adapting to rapid changes. - A center of excellence can facilitate effective change management. - AI implementation requires a cross-functional approach. - Upskilling employees is vital for adapting to AI technologies. - Governance frameworks are needed to ensure ethical AI use. - Collective intelligence combines human and AI capabilities for better decision-making. Guest: Patti Blackstaffe CEO, GlobalSway | Transformation Advisor | Author of UPHEAVAL: An Executive's Guide to Organizational Digital Leadership 🔗 https://www.linkedin.com/in/pattiblackstaffe 🌐 https://globalsway.com Host: Shveta Malhan, Managing Partner, Yenza3 🔗 https://www.linkedin.com/in/shvetamalhan 🌐 https://yenza3.com Yenza3 is more than consulting—we are strategic partners in every step of your AI evolution. Founded by a unique mix of HR, Digital, and Business leaders, we bring a powerful blend of hands-on business, technology, and people strategy capabilities to your organization. Our blend of real-world experience ensures we're equipped to demystify AI for businesses of all sizes, empowering your organization with people-led, people-centric AI solutions that drive growth, efficiency, and innovation. #ai #transformation #stakeholderengagement #hr #itleadership #organizationalchangemanagement #datamanagement #employeeinsights #governance #ethicalleadership #digitaltransformation #upskilling Chapters 0:00 Intro: Why stakeholder alignment matters 2:00 Patti’s journey from IT to transformation advisor 6:10 Data failures, CRM delays & transformation misfires 10:25 HR + IT: The partnership most orgs neglect 15:40 SFIA, skills mapping & internal talent marketplaces 21:05 Ethics, bias & governance in AI 27:15 Systemic leadership and the need for agile cultures 32:40 AI futures: Collective intelligence & flattening orgs 36:55 First steps to unite HR, IT, Finance & Marketing

What We Do

Enabled by our unique mix of capabilities and experiences, we provide the strategic, advisory, and hands-on support needed to address unusual and complex enterprise challenges at the intersection of HR, IT, and Operations.

AI STRATEGY and INTEGRATION

Helping businesses adapt their people and teams to an A.I. future

STRATEGIC
CONSULTING

Working with business leaders to solve unique digital business challenges

DATA & TECHNOLOGY PLANNING

Working with Product and Technology leaders to build unique digital experiences

TALENT & WORKFORCE STRATEGY

Working with Human Resources and People leaders to solve workforce and talent challenges

KNOWLEDGE MANAGEMENT 

Working with organizations to improve the flow of knowledge across people and teams

Who We've Helped

Yenza3 has helped private and public sector organizations tackle complex people and workforce challenges through strategic, technological and operational advisory services.

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